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Cooldad Logo Art

www.teeshirtartshop.com

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If you don't love it we'll take it back

I want you to love your creation. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt.

Safety First Shopping       

Your information is secure while shopping here. The SSL secured servers are tested daily to ensure your data will arrive privately and unaltered.

 

Holy Ship!

We produce and ship fast, really fast. In fact, producing your products in 24 hours has always been our practice... we hate waiting, too!


(Exceptions: Please note that Dark Apparel, Photo Sculptures, Custom Stamps, Framed Prints, photo prints, photo enlargements and Embroidery take slightly longer than 24 hours to ship)

 

Achieve Total Happiness

Your satisfaction is our top priority. If you're not absolutely satisfied with your purchase, you can return it for a full exchange, credit or refund within 30 days of receipt (regardless of customization)*
* Some  products are subject to special return restrictions. See below for detail

 

 

 

Return Policy - Product Restrictions

The following products are subject to special return restrictions.

·         Stitch Files (for Embroidered Products): You may return any embroidered product for a replacement or refund within 30 days of receipt. However, in order to obtain a refund of the stitch file image conversion fee, you must contact customer support within 10 days of receiving your embroidered product(s) and you must return the product. If you posted an embroidered product for sale to your Store without ordering a product, you must request a refund of the conversion fee within 10 days of the date of the uploaded the stitch file to your "My Images" library, which will be indicated by the "sent date" of the stitch file confirmation email sent to you.

·         Stamps and Stickers: In the case of Custom Stamps and Stickers, only complete sheets can be returned. Incomplete sheets will not be accepted.

 

Returning Damaged / Defective Items

In cases of damage or defect, the return process can often be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to our customer support team. In many cases, action (in the form of replacement, refund or account credit) can be taken as soon as substantiation of the claim has been provided by the customer.

If the damage / defect cannot be verified over the phone or via email contact, the item may be required to return for inspection before a determination can be made as to the state of the product.

 

Thank you for shopping with us.

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